BECOME AN EPAS PERFORMANCE DEALER

Contact us by phone or email to work out the details of your company becoming a distributor of our EPAS System.

Benefits to becoming a dealer include:

Discounted pricing on all kits purchased from us.
Placement on our Distributor List.
First to know when new products become avaliable.

BACK ORDERS

In the event that an ordered item is temporarily out of stock, it will be placed on back order. All back orders are shipped when our stock is replenished. Back orders are billed to you when they are shipped and not before, unless you have instructed us otherwise.

CORE RETURN

In order to receive your $100 core refund please use the following guideline to return your original steering box to EPAS Performance:

• Ensure the steering box shaft, once cut, retains at least 6" of shaft measuring from the base of the steering box to the end of the shaft.
• Address the package to:
       EPAS Performance
       2111 WHITFIELD PARK AVE
       SARASOTA, FL 34243
• Ensure the steering unit is packed appropriately.
• Include your name and contact information in the package so we can accurately process your refund.

MISSING PARTS

We must be contacted concerning any missing item within 72 hours of delivery.

RETURN POLICY

1.) Items purchased may be returned within thirty days of purchase

2.) Items must be unused and in resale-able condition

3.) All returns must be accompanied by the original invoice and return authorization

4.) If your shipment arrives in a damaged condition, please notify the carrier immediately.


If an item needs to be returned, it must be done so within 30 days of the invoice date along with a copy of the original invoice and a return authorization number. To obtain your return authorization number, please call our customer service department at 941-893-5427. All new products are guaranteed against defects in workmanship and material. Liability to EPAS Performance. is limited to the replacement of the defective part. Returns may not be painted, stripped, used, cut, or altered in any way and must be returned in the original package. No returns will be accepted without a return authorization number. Returns sent c.o.d or freight collect will not be accepted. A restocking fee of 20% will apply to all returns. (20% of the purchase price of the kit minus shipping costs.)

WARRANTY

This warranty is limited to the repair or replacement of the defective part only; the warranty specifically excludes labor or consequential damages or injury. The decision as to whether the defective part will be repaired or replaced will rest solely with the manufacturer. The warranty period begins on the date the product is shipped to you.

Full 5-year warranty nontransferable.

This warranty is void if the product is or was improperly installed, abused in any manner. Road or accident damage is not covered.

To make a claim under this warranty, call EPAS Performance to return the defective product, shipping or postage prepaid. Please include a copy of the original purchase invoice and a note describing the circumstances of the failure or malfunction.

This warranty is governed by the laws of the State of Florida, United States of America. Any dispute regarding the coverage of this warranty, its application or terms is subject to arbitration in the State of Florida. If the purchaser disagrees with any of the terms of this warranty, please return the purchased item within three (3) business days of receipt. A decision by the purchaser to retain and install the item purchased will be deemed acceptance of the specific terms of this warranty.

LIABILITY LIMITATION AND RELEASE

We are pleased you have chosen to purchase one of our automotive specialty equipment items. Our products are carefully designed to combine performance, durability and safety, and to work in concert with the vehicle’s original equipment. As they are specialty products, however, and as both performance and safety are paramount concerns, we urge our customers to consider having the products professionally installed.

We caution the purchaser that the enhancement provided by the specialty equipment item may change the handling characteristics of the vehicle. We urge the purchaser to carefully familiarize him/herself with the vehicle’s performance characteristics with the new equipment. This should be done in a safe environment and in a safe manner.

We have no control over the quality or correctness of equipment installations performed by others, nor can we control the uses (in manner or environment) products are subjected to. Accordingly, liability on the part of EPAS Performance LLC is limited to the terms of its Express Limited Warranty.

A decision by the purchaser to retain and install the item purchased will be deemed acceptance of the specific terms of this Liability Limitation and Release.

The purchaser expressly releases and waives any claim against us for any consequential damages or injury that may arise from the use, or any malfunction, of its product. This Liability Limitation and Release binds the original purchaser, all successors in interest, and all persons to whom the product may subsequently be transferred; and the purchaser agrees to make this limitation known to all such persons. This Liability Limitation and Release is part of the consideration for the sale of the product.

This Liability Limitation and Release is governed by the laws of the State of Florida, United States of America. Any dispute regarding its terms or application is subject to arbitration in the State of Florida at the request of either party to the sale.